In these times the labor market is difficult to gauge. LinkedIn provides insights into the fastest growing jobs, skills in demand and companies hiring talent in 2020. This data shows that there was high demand in anticipated sectors such as education and healthcare.
The INCREASE in E-Commerce
The increase in E-commerce and customer service is striking: Dutch companies are responding to the trend of working from home and staying at home by investing in it. For example, the job offer within customer service is in three in the top 15 with a growth of more than 31 percent in the past year.
As companies continue to adapt to a corona world, changing consumer behavior and new business needs are creating new jobs. The Jobs on the Rise report is an analysis of the more than eight million LinkedIn members in the Netherlands. If we look at the largest growth in job categories in the Netherlands, it is clear that most of this is a result of the pandemic. For example, there are three different functions in healthcare in the list. Ranging from nurses and support staff to mental health professionals. There is also a greater demand for freelance talent to support companies on a product basis, with a focus on digital and creative content.
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The report shows that most of these jobs in the Netherlands are created in large cities such as Amsterdam, Rotterdam, Utrecht and Eindhoven.
The top fifteen fastest growing jobs in the Netherlands:
1. Education
2. Specialist medical professionals
3. Customer service
4. E-commerce
5. Supportive healthcare staff
6. Operations
7. Freelancers (creative)
8. Professional and personal coaches
9. Freelancers (digital content )
10. Sales and Business development
11. Financial services
12. Social media and digital marketing
13. AI & Data science
14. Science and research
15. Mental health professionals
New opportunities
NEW OPPORTUNITIES
Arno Nienhuis, Director Talent Solutions LinkedIn Benelux: “COVID-19 has undoubtedly caused a lot of job insecurity, but also sparked a wave of new opportunities as companies adapt – often permanently – to the pandemic. Dutch companies are clearly responding to this by professionals in for their customer service. We also see a new growth in the demand for digital and creative freelancers and professional coaches to support companies and employees. We expect further growth due to the extended lockdown in the Netherlands and the growing habituation to working digitally. new jobs are created throughout the Netherlands, it is now important for companies to use the expertise of recruiters to tap into new talent pools,to benefit from a greater diversity of people and skills, but also to further develop the skills of existing employees. “
More insight into the top three
1. EDUCATION
Within the education category, it was the universities that had the most unfilled vacancies in 2020. Probably to facilitate online learning when the universities and schools were forced to close. Much more value is attached to transferable skills for positions within this category than for positions within the other categories. For example, many research supervisors switched to the position of university lecturers, musicians became youth consultants and sales professionals switched to an assisting position within education.
Top Skills: Teaching, Coaching, Educational Leadership, Chemistry, Arts Education, Science and Physics.
Top locations: Utrecht, Amsterdam, Rotterdam, The Hague and Eindhoven.
2. Specialist medical professionals
The global health crisis in 2020 has of course led to an increased demand for specialist medical professionals. Demand for ICU nurses rose a staggering 112 percent in 2020 as a result of the sheer numbers of ICU admissions across the country. The companies with the most unfilled vacancies – from radiologists to qualified nurses – within this category were hospitals, such as Amsterdam UMC and UMC Utrecht.
Top Skills: Nursing, Radiology, Dentistry, Anaesthesiology and Medical Education.
Top locations: Amsterdam, Rotterdam, Utrecht, The Hague and Nijmegen.
3. Customer Service
Travel restrictions, lockdowns and other corona measures have forced companies to find new ways to serve their customers. As a result, the number of vacancies within this category has increased by 31 percent. Companies and organizations with many vacancies in 2020 were Teleperformance and UWV. Among those in hard-hit industries, such as hospitality, sales, and cashiers, many transitioned into customer service roles.
Top Skills: customer experience, customer service and customer communication.
Top locations: Rotterdam, Amsterdam, Eindhoven, The Hague and Nijmegen.
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