A new era is dawning, in which hybrid working is even more central and connection is more important than ever. Zoom therefore worked hard on new solutions to support everyone not only in working from home, but also in helping to keep looking for the connection. That will remain the mission in 2022.
From offering a unique customer experience to bringing physically separate teams together, Zoom will introduce new features in their services over the course of 2022 to facilitate collaboration and gathering with friends, family, colleagues and customers.
“We are constantly innovating to make our platform easier, more intuitive and more secure,” said Frank aan de Stegge , International Partner Marketing Manager at Zoom. “These new features are a perfect example of this. I’m confident they will make our customers happy!”
Below is a selection of these features that Zoom will release in 2022:
Video Engagement Center.
The Video Engagement Center is built with the same cloud-first scalability and familiar video architecture that Zoom users have come to expect. It is an intuitive, cloud-based solution that allows you to connect experts and customers via video and provide unique customer experiences, whether they are in a physical store or want to communicate with each other online via apps and websites, for example.
Bring physically separated teams together in a digital space with Huddle View. This feature provides a visualization of where participants are located for each channel, so that teams can get a better sense of togetherness as they chat and collaborate.
Zoom Events Backstage
Virtualize your ‘performer foyer’ with this backstage feature, which provides speakers, panelists and production assistants a collaborative space from which to respond to questions and answers, monitor chats and join discussions before going live themselves .
Thanks to the brand new Zoom Whiteboard, , both on-site and remote participants can collaborate in real-time on a digital whiteboard – even without a meeting! The new Zoom Whiteboard works everywhere: on laptops, in conference rooms, on mobile devices or on Zoom for Home devices
To help you connect with teams and make workflows more efficient, the Zoom Widget has been developed. This gives you an overview of your meeting agenda at a glance, you can see who is already in a meeting, you can quickly send a chat message, and more.
Zoom Apps for Mobile and Webinar
In 2021, Zoom Apps was introduced in the desktop client. Now they are also available in the mobile app and Zoom Video Webinars. Take your favorite workspace applications to webinars or meetings on your mobile device, or connect with others through interactive games and other apps. You can also expect Immersive Apps, with which you can customize Zoom’s Immersive Views for both yourself and all participants!
Improved translations and transcriptions
Part of this year’s schedule is to extend Zoom’s auto-generated closed captioning to support multiple languages and add live translation.
As part of Zoom’s ongoing commitment to drive innovation through the Zoom Developer Platform,, the company is developing Jumpstart, a new application development tool that helps developers who need industry-leading and reliable video technology in their apps. After setting up a handful of configuration settings and choosing from a number of out-of-the-box features, branding choices, and platform options, Jumpstart generates code that seamlessly integrates Video SDK functionality into an existing app.